Collection and Use of Personal Information
We collect personal information from you to provide an efficient, meaningful and customized experience for you when using the Site.
We collect the following personal information from you:
- Contact Information such as name, email address, mailing address and phone number
- If you use our mobile application, we may collect your phone number and the unique device id number. We may also collect your device’s Identifier for Advertisers (IDFA). Use of the IDFA will be for the purpose of serving advertising
- If you tell us where you are (e.g., by allowing your mobile device to send us your location), we may store and use that information to provide you with location-based information and advertising
- Billing Information such as bank or credit card number and billing address
- Unique Identifiers such as user name, account number and password
- Preferences Information such as product wish lists, order history and marketing preferences
- Personal Information that you provide to us in response to questionnaires we may offer to personalize our product offering for you
- Photographic images that you provide to us or that you use in connection with your use of the Site, including your likeness or the likeness of others
- Email addresses of friends or family members you would like us to contact on your behalf
As is true of most websites, we automatically gather information about your computer and mobile device such as your IP address, the time, date and length of your visit, browser type, referring/exit pages, the type and version of the operating system on your mobile device, the type and model of your mobile device. We may log this information for system administration, order verification, internal marketing and system troubleshooting purposes.
We use this information to:
- Fulfill your order
- Send you an order confirmation
- Assess the needs of your business to determine suitable products
- Send you requested product or service information
- Send product updates or warranty information
- Respond to customer service requests
- Administer your account
- Administer our referral program
- Administer giveaways
- Send you a newsletter
- Send you marketing communications
- Respond to your questions and concerns
- Improve our Site user experience and marketing efforts
- Conduct research and analysis
- Identify appropriate advertising channels
- Prioritize Site development
- Display content or provide you with access to products or services based upon your interests
To review and update your personal information to ensure it is accurate, contact us at:
67 Mowat Avenue, Suite 300
Information Collected from You About Others
If you decide to invite a third party to create an account, we will collect your and the third party’s names and email addresses in order to send an email and follow up with the third party. We rely upon you to obtain whatever consents from the third party that may be required by law to allow us to access and upload the third party’s names and email addresses as required above. You or the third party may contact us at email@example.com to request the removal of this information from our database.
Information You Provide to Facebook and other Social Networking Sites
We may also collect non-personal information from your mobile device if you have downloaded our mobile application. This information is generally used to help us deliver the most relevant information to you. Examples of information that may be collected and used include your geographic location, how you use the mobile application, and information about the type of device you use. In addition, in the event our mobile application crashes on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of our mobile application. This information is sent to us as aggregated information and is not traceable to any individual and cannot be used to identify an individual.
If you have enabled location services on your phone, we may collect your location information to provide the retail locator function. If you do not want this information collected by us, you can disable location services on your phone.
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties for their marketing purposes, and we do not authorize the collection of our members’ or visitors’ personally identifiable information by any third parties for the third parties’ use.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order, offering customer service or processing your online payments. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information:
- As required by law such as to comply with a subpoena or similar legal process
- When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request
- To any other third party with your prior consent to do so
If Indeed Labs engages in a joint promotion with an affiliate and/or partner, we may share your contact information with our affiliate and/or partner to be used in relation to the promotion.
We may share non-personal information (such as the number of daily visitors to a particular web page or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.
If Indeed Labs is involved in a merger, acquisition or sale of all or substantially all of its assets, your personal information maybe one of the assets that is transferred and you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Third Party Websites
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, updating your communications preferences in your membership account on our website by adjusting your notification settings on your mobile device or contacting us at:
67 Mowat Avenue, Suite 300
If you have linked to your SNS account and decide at any time that you no longer wish to have your SNS account (e.g., Facebook) linked to your account, then you may de-link the SNS account in the “preferences” section in your account settings. You may also manage the sharing of certain personal information with us when you connect with us through an SNS, such as through Facebook. Please refer to the privacy settings of the SNS to determine how you may adjust our permissions and manage the interactivity between the Site and your social media account or mobile device.
You may change any of your personal information in your account by editing your profile within your account or by sending an email to us at the email address set forth below. You may request deletion of your personal information by us, and we will use commercially reasonable efforts to honor your request, but please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may also retain your information for fraud or similar purposes.
Cookies and Other Tracking Technologies
Our Site contains electronic images known as web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our Site is used and may be used in some of our emails to let us know which emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns.
We use a third party to gather information about how you and others use our Site. For example, we will know how many users access a specific page and which links they clicked on or for example, with respect to our mobile applications, we will know what sections of the mobile application users have navigated through and what actions they took. We use this aggregated information to understand and optimize how our Site is used.
Targeted Advertising (also known as online behavioral advertising) uses information collected on an individual’s web browsing behavior such as the pages they have visited or the searches they have made. Third parties collect this information by placing or accessing cookies in your browser when you visit this, or other, websites. If you would like to learn more about the third party advertisers that may be aware of the fact that you visit this website, and to understand your choices about having such advertisers’ cookies turned off, please visit www.networkadvertising.org.
The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
If you have any questions about security on our Site, you can contact us at:
67 Mowat Avenue, Suite 300
You can stop all collection of information by the mobile application by uninstalling the mobile application. You may use the standard uninstall processes available on your mobile device or via the mobile application marketplace or network.
Indeed Labs is not an entity that is covered by HIPAA. The HIPAA privacy rules apply to health plans, health care clearinghouses, to any health care provider who transmits health information in electronic form in connection with transactions for which the Secretary of HHS has adopted standards under HIPAA (the “covered entities”) and their service providers (“business associates”). This means that the information that you provide to Indeed Labs is not protected by the HIPAA privacy rules and regulations.
Notification of Privacy Statement Changes
A Note to Users Outside of the United States
67 Mowat Avenue, Suite 300
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