Contact Us

Please reach out by phone or email directly to the location you wish to visit. You can find contact details for all our locations on our Locations Page.

Founded in 1934, Trader Vic’s began when Victor Bergeron transformed ‘Hinky Dinks’ into an island-inspired retreat, pioneering a global dining and cocktail empire. Known for introducing exhibition cookery, Chinese wood-fired ovens, and multi-ethnic fusion cuisine, Trader Vic’s also revolutionized the world of cocktails. In 1944, Victor Bergeron created the iconic Mai Tai, a drink that became a symbol of tropical escapism and remains a staple in bars worldwide. When Bergeron first crafted the Mai Tai, he served it to his friends from Tahiti, Ham and Carrie Guild. Upon tasting it, Carrie exclaimed, “Mai Tai—Roa Ae!” meaning “the best—out of this world!” in Tahitian, solidifying its place in cocktail history.

In 2024, Trader Vic’s celebrated 90 years of blending tradition with modern innovation, continuing its legacy as the original purveyor of island hospitality.

You can find all our locations worldwide on our Locations Page.

Opening hours vary by location. Please check the Locations Page and contact your desired venue directly for details.

Yes, many of our locations offer vegan and gluten-free menu items. We recommend contacting the specific location for details about their menu offerings.

The Mai Tai is our signature cocktail and is available at every location worldwide. We continue to follow the classic recipe created by our founder Trader Vic Bergeron. Our locations also offer a selection of “Tropical Tais” which are flavorful variations of the iconic Original Mai Tai

Yes! Visit our Shop to browse our collection of tiki mugs, apparel, and more.

Absolutely! Our Mai Tai Mix is available in our Online Store.

Yes, Trader Vic’s offers private events and catering services at most locations. Contact your preferred location directly for availability, menus, and pricing.

Many Trader Vic’s locations provide offsite catering. Contact your local Trader Vic’s location to inquire about catering options.

This policy varies by location. Please contact your local Trader Vic’s location for details regarding outside food and beverages.

Yes, gift cards are available at select locations. Please note that gift cards are non-transferable and cannot be used at all Trader Vic’s locations or in our online store. We recommend contacting your preferred location directly for details on their specific gift card program.

Follow us on social media @tradervicshospitality and subscribe to our newsletter in our footer for the latest updates.

Our online shop offers a curated selection of Trader Vic’s merchandise, including tiki mugs, Mai Tai Mix, speciality syrups, apparel, barware, and unique gifts.

Yes, we offer international shipping for many items. Shipping rates and availability vary by region and will be calculated at checkout.

Orders are typically processed within 5-7 business days. Shipping times depend on your location and the shipping method selected at checkout. You will receive a tracking number once your order is shipped.

Yes! Once your order is shipped, you’ll receive a tracking number via email so you can monitor its delivery status.

We accept returns for unused, unopened merchandise within 30 days of purchase. For more information, visit our Returns and Exchanges Policy.

If your item arrives damaged, please contact us at tradingpost@tradervics.com within 7 days of receipt with photos of the damage and your order number. We’ll make it right!

We currently do not offer gift wrapping.

We currently do not offer gift cards for the online store.

Most of our limited-edition items, such as tiki mugs, are exclusive and may not be restocked once sold out. Be sure to grab them while they’re available!

For any questions or concerns, please reach out to our customer service team at tradingpost@tradervics.com or use the contact form shown above.